Monday, January 26, 2009
Norton problems
I'm currently working with a user who was getting the red x in Symantec and couldn't install any virues definition updates. The error messages were relating to the Live Update service running in the background. We can't even remove Norton the normal way through Add/Remove programs. To get around these types of issues use the Norton Removal Tool. Since this person only had a few days left in their subscription we decided to remove Norton completely and install the free version of AVG. I highly recommend AVG antivirus. It is free for individual use but companies must pay and register. It finds many viruses and spyware that the paid products leave behind.
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I am very pleased with the service provided by GPCS. The response time from initial contact via the website to when the problem was resolved was very prompt. GPCS worked with my schedule, and I was contacted when promised. I will definitely contact GPCS with any future issues. Thanks for the great help!!!
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